Shipping & Return
xReturns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
C
The best cat litter ever! Perfect odor control and dust free. Good for cat’s urinary health.
A
I’ve been using GuluPet cat litter for the past two months, and I’m genuinely impressed. The odor control is excellent — even with two cats in a small apartment, there’s almost no smell, which is something I’ve struggled to find with other brands. It clumps very well, making scooping quick and easy, and it produces very little dust compared to the clay litters I used before. My cats seem comfortable with the texture, and I’ve noticed they’re using the litter box more consistently. What I appreciate most is how long it lasts; one bag goes much further than expected. Overall, it’s a high-quality, low-maintenance option that I would definitely recommend to other cat owners.
A
Large Size. Would reorder.
S
Very good cat litter, no smell my cat loves it!
T
Very good premium grade cat litter, first time trying tofu cat litter, its not like those cheap one, my cat would not leave any foot print after using it, and also this really cover the smell, living in an apartment this litter litter is life saving, no bad smell, a small bag last very long, would buy again!
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